Our Comprehensive Insurance Policy Protects Our Customers And Your Items In Case Of An Accident
You can feel safe knowing that our delivery professionals are fully insured to give you peace of mind.
Our professional drivers take extra care to protect your items and deliver them in the same condition that they were received. If an accident does happen, you can feel safe knowing that your property is protected. Our Delivery Professionals are fully insured for Vehicle, Public Liability and Goods-In-Transit.
If a MoveItMelbourne driver damages or loses your items while it is in their possession we will fix or replace it as soon as possible. Our insurance policy does not allow us to carry certain items such as: people, weapons, drugs, fine art, items valued at more than $20,000, or anything illegal based on Federal and Victorian state laws.
Attempting to transport any of these items is a violation of our Terms of Service. Click the following link to report an accident. As a condition precedent to recovery, a claim for any loss or damage must be filed in writing with MoveItMelbourne within twenty-eight (28) days after delivery.